Test Taker Management

Why it matters

No second system to run

Records, bookings, results and payments live with your exams. Nothing to sync.

Right test taker, right seat

Eligibility rules, prerequisites and ID checks protect your credential. No manual checks.

Fewer tickets, happier test takers

Candidates book, reschedule and pull their own score reports. Your inbox gets quieter.

Native to the Certiverse platform

The full test taker journey

Every step from first sign-in to final score report, in one place.

See it in a demo

What's included:

✓ Test taker accounts, social sign-in & SSO
✓ Self-service candidate dashboard
✓ Eligibility, retake rules & prerequisites
✓ Accommodation requests & review
✓ Automated scoring & configurable score reports
✓ Rescoring & result invalidation
✓ Results, delivery & proctoring reports
✓ Vouchers & promo codes
✓ Digital badges via Credly & Accredible

Feature

What it does

Test taker accounts & sign-in

Let test takers in the way they already work, with security built in.

Self-registration

Test takers create their own account with an email and password.

Single sign-on

Connect your identity provider through SAML 2.0 or OpenID Connect.

Two-factor authentication

An extra layer of security on every test taker account.

Test taker profile

Reservations, restrictions, booking exceptions, accommodations and roles in one record.

Test taker dashboard & self-service

One place for test takers to manage their exams, so your team doesn't have to.

Upcoming exams

Launch, reschedule or cancel without contacting support.

ID verification

Test takers verify their identity right from the dashboard.

Exam history

Pass or fail results, score reports, receipts and invoices.

Profile changes

Test takers update their own email and submit name change requests.

Eligibility & access control

Decide who can book which exam, and when.

Eligibility sources

Pull eligibility from your LMS, a CSV, the Partner API or authorization codes.

Retake rules

Allow or block retakes and set waiting periods, including a separate wait after passing.

Attempt limits

Cap lifetime or rolling attempts, with alternate exam codes for retakes.

Retake tracking

Tracks eligibility automatically and emails test takers when they can try again.

Prerequisite exams

Require a pass on one exam before test takers can book the next.

Candidate bans

Block specific test takers from booking.

Identity & exam security

Confidence that the person who passes is the person who earned it.

ID document analysis

AI-powered checks on each test taker's government ID.

Facial matching

Compares the test taker's photo with their ID.

In-session monitoring

Flags extra faces or a test taker leaving view. Proctors make every final decision.

Proctoring records

Proctor notes, session recordings and a proctoring incidents report.

Accommodations

A fair, accessible exam experience for test takers with additional needs.

Accommodation requests

Test takers submit requests, and your team reviews and approves them.

Proctor handoff

Approved extra time and accommodation instructions go straight to proctors.

Results & score reporting

Accurate, defensible results, delivered the way you choose.

Automated scoring

Results at the section and topic level.

Configurable score reports

Show after the exam, in history or by email, tailored to pass or fail.

Versioned rescoring

Review rescored results before publishing, and revert if needed.

Result invalidation

Invalidate a result with a recorded reason code.

Resend score reports

Send a test taker's score report again whenever they need it.

Reporting & dashboards

Visibility to track program performance and spot issues early.

Test Taker Results reports

Outcomes across test takers and exams.

Program dashboards

Quick access to program activity across multiple dashboards.

Operational reports

Delivery Activity, Bookings and Proctoring Incidents reports.

Results Data API

Send results to BI tools such as Tableau.

Promo codes

Run campaigns, reward partners and price for specific organizations.

Self-managed codes

Create and manage discount codes per exam, in the platform or through the API.

Targeted codes

Limit codes to specific email domains or individual email addresses.

Automatic discounts

Eligible codes apply at checkout, choosing the best discount when several match.

Optional or required

Make a promo code optional or required at checkout.

Vouchers

Open new sales channels and let employers pay on their test takers' behalf.

Voucher programs

Sell or distribute prepaid exam vouchers in the platform or through the API.

Voucher partners

Invite training partners and resellers to buy vouchers.

Bulk purchasing

Bulk voucher purchases with volume discounts.

Checkout & expiry

Vouchers work as a payment method at checkout, with expiry dates you set.

Redemption tracking

See which vouchers are unassigned and who redeemed each one.

Digital credentials

Give test takers a badge to share when they pass.

Digital badges

Badging connectors for Credly and Accredible.

Need a separate test taker system?

No. It's built into the platform, so each test taker has one record from booking to results.

Can test takers use existing logins?

Yes. Apply your own SSO via SAML 2.0 or OpenID Connect.

How do we control booking?

Set eligibility, retake rules and prerequisites. Certiverse enforces them at every booking.

Can partners pay for exams?

Yes. Partners buy vouchers in bulk at volume discounts, and you see who redeemed each one.

Every test taker. One platform.

See every step, from sign-in to score report, in a live demo.

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Test taker management

Built in. Not bolted on.

Why it matters

The full test taker journey

Everything in one platform