We're happy to walk through our security practices with your team. No sales pitch, just honest answers.
Security & Compliance
Your certifications
deserve protection.
Enterprise-grade encryption, trusted Azure infrastructure, and real compliance frameworks. So your security team says yes and your program stays secure.

SOC 2 Type II
Via Vanta
ISO 17024
Aligned workflows
GDPR
Compliant
What we believe about certification
Governance built for certification
Security is at the heart of what we do. Our Security and Privacy teams establish policies and controls, monitor compliance with those controls, and validate our practices through independent audits.
Least privilege access
Access is limited to those with a legitimate business need, and granted based on the principle of least privilege.
Defense in depth
Security controls are implemented and layered according to the principle of defense in depth.
Applied to all
Security controls are applied consistently across all areas of the enterprise.
Transparent by default
Controls are iteratively adapted for effectiveness, auditability, and reduced friction.
Protecting your program's value
Data security
Your exam content, candidate records, and certification results are protected at every layer.
Encryption at rest
All datastores containing customer data are encrypted at rest with AES-256 encryption. Sensitive collections and tables use additional row-level encryption, so the data is protected even before it reaches the database. Neither physical access nor logical access alone is enough to read your most sensitive information.
- AES-256
- Azure-managed
Encryption in transit
Certiverse uses TLS 1.2 or higher everywhere data is transmitted over potentially insecure networks. We also enforce HSTS (HTTP Strict Transport Security) to maximize protection. Server TLS keys and certificates are managed by Microsoft Azure and deployed via Azure's content distribution network.
- TLS 1.2+
- HSTS enforced
Secret management
Encryption keys are managed through Azure Key Vault, which stores keys in FIPS 140-2 validated hardware security modules (HSMs). Application secrets are encrypted and stored securely within Key Vault, and access to these values is strictly limited.
- Azure Key Vault
- FIPS 140-2
Data handling
Certiverse collects customer personally identifiable information as needed to deliver your certification program. We do not collect credit card information directly (payments are processed by Stripe) and we do not collect personal health information.
- Privacy by design
Infrastructure and reliability
Built on world-class cloud infrastructure designed for availability and performance.
Azure
Cloud Platform
Hosted on Microsoft Azure with enterprise-grade physical security, network controls, and Azure's own compliance certifications.
US
Data Hosting
Data is hosted in the United States on Azure's secure infrastructure, with the physical and logical protections of a Tier 1 cloud provider.
24/7
Global Availability
Certiverse is accessible around the clock, so your candidates and administrators can work whenever and wherever they need to.
Product security
Our security and data forensics experts built Certiverse to withstand and anticipate the changing landscape of product threats.
Static analysis (SAST)
Code is automatically analyzed during pull requests and on an ongoing basis to catch security issues before they reach production.
Supply chain security
Malicious dependency scanning prevents the introduction of malware into our software supply chain, and software composition analysis (SCA) identifies known vulnerabilities in third-party components
External attack surface
External attack surface management (EASM) runs continuously to discover new external-facing assets and network vulnerability scanning runs on a periodic basis.
Enterprise security
How we protect our own infrastructure, endpoints, and people.
Endpoint protection
All corporate devices are centrally managed with mobile device management software and anti-malware protection. We enforce disk encryption, screen lock configuration, and automatic software updates. Endpoint security alerts are monitored 24/7/365.
- MDM
- 24/7 monitoring
Identity and access management
Certiverse uses Okta to secure internal identity and access management, enforcing phishing-resistant authentication factors with WebAuthn wherever possible. Employee access is role-based and automatically deprovisioned upon termination.
- Okta
- WebAuthn
Security education
All employees complete comprehensive security training upon onboarding and annually through Vanta's platform. New engineers attend a mandatory session on secure coding practices. Our security team shares regular threat briefings across the company.
- Ongoing training
Vendor security
We use a risk-based approach to evaluate vendors, assessing factors such as data access, production integration, and potential impact. Each vendor's inherent risk is rated, security is evaluated, and a residual risk rating determines the approval decision.
- Risk-based review
Verification for validity
Access and identity in the platform
Control who can access your certification program and what they can do within it.
Role-based access control
Define custom roles and assign granular permissions. Control who can create exams, review items, manage candidates, view reports, and administer your program from a single dashboard.
- Custom roles and permissions
Authentication
Certiverse uses Auth0 for secure identity management, with credential-based authentication and enforced password policies to protect every account on the platform.
- Auth0
- Secure login
Infrastructure access controls
Production database access requires unique secure authentication. Firewall and production OS access are restricted to authorized users with a business need. All access is revoked upon termination, and remote access to production systems requires valid MFA.
- MFA enforced (production)
Audit trail
User actions within the platform are logged internally, providing a clear audit trail for compliance and governance. Certiverse maintains these logs to support security investigations and operational oversight.
- Internal audit trail
Compliance and certifications
We align with industry frameworks so your security team can check the boxes that matter.
SOC 2 Type II
Certiverse is implementing the SOC 2 Type II framework through Vanta's compliance platform, demonstrating our adherence to the Trust Services Criteria for security, availability, and confidentiality. The process is managed through continuous monitoring and validated by an independent third-party auditor.
ISO/IEC 17024 alignment
Our platform workflows are designed to align with ISO/IEC 17024 requirements for personnel certification bodies. This means your certifications follow internationally recognized standards for competence assessment and credentialing.
GDPR compliance
We comply with the EU General Data Protection Regulation, including data subject rights, lawful processing, and data minimization. A standard Data Processing Agreement (DPA) is available, along with our full list of subprocessors.
Privacy Shield
Certiverse maintains an active Privacy Shield agreement, providing an additional framework for data protection when handling personal data transferred between jurisdictions.
Subprocessors
The partners we trust with your data.
Microsoft Azure
Data hosting
Auth0
Identity management
Stripe Payments
Payment collection
Sendgrid
Email delivery
Data privacy and documentation
Access the documentation your team needs for security reviews and vendor assessments.
Privacy Policy
Our complete privacy policy covering data collection, processing, and your rights.
Subprocessor List
A complete list of the third-party services that process data on our behalf
Responsible disclosure
If you've found a security concern, we want to hear about it. Please reach out through our contact page and our security team will respond promptly.
Have security questions?
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